Change your email account password or mailbox quota

This article walks you through changing a cPanel email account password or quote (mailbox size limit). It also covers how to manage email disk usage from within cPanel.

cPanel > Email > Email Account > Manage

Changing an email account password

  1. Within the cPanel Email section, click 'Email Accounts'
  2. Click 'Manage' next to the email address you'd like to change
  3. Enter a new password in the 'New Password' field

    The eye icon hides or reveals the password as you type. The Generate button will create a password for you - you can click the drop-down arrow to change the password length and included characters - you will need to copy the generated password from the 'Password' field to the 'Password Again' field before clicking 'Change Password'.
  4. Click 'Update email settings' to complete the process.

Changing and email account quote

Please note that disk space used by your mailbox counts towards your overall package disk limit. We have a separate article on how to manage your package limits.

If a user is over quote, you can either have them remove email from their mailbox in their email client or webmail; or you can use the Manage Disk Usage tool described below to prune older file from the server.

  1. Within the cPanel Email section, click 'Email Accounts'
  2. Click 'Manage' next to the email address you'd like to change
  3. Change the quote, or set to unlimited as required. Please note that disk space used by your mailbox counts towards your overall package disk limit.
  4. Click 'Update email settings'' to complete the process

Manage email disk usage

  1. Within the cPanel Email section, click 'Email Accounts'
  2. Click 'Manage' next to the email address you'd like to change
  3. Click 'Free up Email Storage'
  4. From this screen you can click select individual mailbox accounts, and then click the 'Manage' drop-down to display the deletion options for each mailbox folder.
    The default selection is to permanently delete email older than 1yr - but you can select whichever option is appropriate.
    Please note that deleting email here will remove it from the mailbox, it may or mat not still appear on your mail client depending on your settings (POP3/IMAP/Keep local copy).
    The 'Custom query...' option uses the Dovecot Search Query Format.


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